At ArcticApparelShop, we are committed to providing you with a safe and flexible payment experience. Please review our payment policy to understand the methods we accept and how we process your payments.

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1. Accepted Payment Methods

We accept the following payment methods:

• Credit Cards (processed securely via Stripe):

  • Stripe/MasterCard/Visa/American Express (AMEX)/Discover and JCB

• PayPal
  Pay securely using your PayPal account or PayPal Guest Checkout.

• Checks
  We accept payment by personal or business check. Orders will be processed once the check has cleared. Please allow 5–7 business days for check clearance.

• Money Orders
  Make your money order payable to ArcticApparelShop. Orders will be processed upon receipt and verification.

Note: All transactions are charged in U.S. Dollars (USD). For international orders, your bank may apply additional currency conversion or processing fees.

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2. Secure Payment Processing

Your security is our priority. All credit card payments are processed through Stripe, a PCI-compliant and encrypted payment gateway. We do not store your credit card details on our servers.

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3. Order Confirmation

Once your payment has been received and processed:

• You will receive a confirmation email with your order details and receipt.

• If paying by check or money order, your order will be confirmed once the payment clears.

If you do not receive confirmation within 24 hours, please check your spam/junk folder or contact us directly.

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4. Payment Troubleshooting

If you experience issues completing your payment:

• Ensure your billing information matches your card or PayPal account

• Try a different payment method

• Contact your payment provider for verification

If problems persist, please reach out to our support team for assistance.

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5. Contact Information

ArcticApparelShop

• Email: support@arcticapparelshop.com
• Contact number: 1 (719) 466-4781
• Address: 16333 NW 54th Ave, Hialeah, FL 33014, United States
• Contact Form: Please submit your inquiry through our online contact form, and our team will get back to you as soon as possible.
• Contact support hours: Monday - Saturday: 8:00 AM – 5:00 PM (GMT-05:00) Eastern Standard Time (New York)

Thank you for choosing ArcticApparelShop, where your satisfaction is our top priority.